This service is ideal if you want clear professional advice before committing to dental treatment, travel, time off work, or significant expense.

It may be especially helpful if you:

• Have tooth pain or a dental concern and are unsure how urgent it is

• Want a second opinion on a treatment plan

• Cannot access a dentist quickly

• Live in a rural or remote area

• Prefer private, independent advice without pressure

• Want guidance before or after dental treatment

Consultations are conducted via secure video call or phone call, depending on your preference.
You can choose your preferred option during booking.
Both formats allow you to receive clear, personalised professional advice.

No.

Prior records are not required. If you already have X-rays, reports, photos, or treatment plans, you may upload them when booking or provide them during your consultation.

If further investigations are recommended, the dentist will guide you on what to request from your local clinic.

We can assist with a wide range of dental concerns, including:

• Tooth pain, swelling, or infections

• Second opinions on treatment plans

• Understanding costs and alternatives

• Cosmetic treatment decisions

• Implant, crown, or orthodontic queries

• Concerns about previous dental work

• Guidance on whether urgent care is needed

• General dental questions

Yes.

All consultations are provided by an Australian-trained, AHPRA-registered dentist with broad clinical experience across multiple areas of dentistry.

Advice is independent and not tied to any clinic or treatment provider.

This service provides professional advice, guidance, and clinical opinion based on the information available.

Definitive diagnosis and treatment require an in-person dental examination.

If necessary, you will be advised on appropriate next steps.

No.

This service does not replace emergency or in-clinic care.

If you are experiencing severe pain, facial swelling, uncontrolled bleeding, trauma, or difficulty breathing or swallowing, you should seek urgent in-person medical or dental care immediately.

Appointments are typically available within a short timeframe, including evenings and after-hours.

Availability depends on scheduling, but we aim to provide prompt access when you need guidance most.

No.

Consultation fees are transparent and confirmed at the time of booking.

Additional services (such as written reports, extended reviews, or follow-up consultations) are optional and only provided with your consent and clear pricing beforehand.

Yes.

All consultations and communications are private and handled in accordance with Australian privacy standards.

Your personal information and medical details are never shared without your consent.

In some circumstances, prescriptions may be provided where clinically appropriate and legally permitted.

This depends on the nature of the condition, available information, and regulatory requirements.

If medication is not suitable, you will be advised on alternative steps.

You can choose the option that best matches your situation, or contact us using the form below for guidance.

We aim to respond promptly and help you select the most appropriate service.

You will receive clear advice on:

• Whether urgent care is needed

• Treatment options and priorities

• Questions to ask your local dentist

• Steps to manage your situation safely

• Whether monitoring or further assessment is recommended

A written summary may be available upon request.

An independent consultation allows you to understand your options without pressure, sales incentives, or time constraints.

Many patients seek reassurance before committing to significant treatment, travel, or expense.

Yes.
We can help you understand what may have happened, whether your symptoms are typical, and what steps to take next. If needed, we can guide you on seeking further care or discussing concerns with your treating dentist.